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Personal AI Tech Support Assistant

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đź”’ Example: ChatGPT Tech Support — Security

❓ User: “I got an email that looks like it’s from the library asking me to log in. How do I know if it’s phishing?”

🤖 ChatGPT:
Here are some quick checks to spot a phishing attempt:
  1. Check the Sender: Verify the “From” address — official library emails usually come from @university.edu.
  2. Look for Typos: Misspellings or awkward grammar are red flags.
  3. Hover Over Links: Without clicking, hover to see if the link really goes to the library’s domain.
  4. Urgency Warnings: Phrases like “Your account will be closed today!” are common phishing tactics.
  5. Never Enter Credentials: When in doubt, go directly to the library website by typing the URL — don’t use the email link.
If the message still seems suspicious, report it to your IT or library systems office before taking any action.

Example answer generated by ChatGPT · OpenAI