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Personal AI Tech Support Assistant

Discover essential tools. Level up your tech skills. Find solutions faster.

AI Library โ€” Tech Support Assistant

Practical guidance for using ChatGPT as your personal, end-to-end technology support partner.

๐Ÿ“˜ About This Guide

This guide introduces the ways ChatGPT can function as a patient, adaptable tech support partner for students, faculty, and staff. Each section explores a core capabilityโ€”from troubleshooting and task automation to accessibility, collaboration, and digital scholarship.

Use the twelve pastel infocards below to navigate. Each card links to a dedicated page explaining how ChatGPT supports that activity, with practical examples, templates, and copy-ready code for LibGuides or classroom use.

All pages share a common goal: to demonstrate how conversational AI can simplify learning, research, and day-to-day work while reinforcing digital literacy and responsible AI practice.

๐Ÿ› ๏ธ Troubleshooting

Diagnose and fix issues step by step. ChatGPT helps identify whatโ€™s wrong, test possible causes, and document the working solution for reuse.

๐Ÿ’ก How-to Guidance

Get clear, step-by-step instructions for using tools like Excel, PowerPoint, or LibGuides. ChatGPT tailors responses to your experience level and goal.

๐Ÿ” Information Retrieval

Use ChatGPT to locate credible data, recommend databases, craft Boolean queries, and summarize search results to support academic or business research.

๐Ÿ“š Library & Research

Learn how ChatGPT complements library databases and discovery tools by helping users develop search strategies and interpret scholarly sources.

๐Ÿ’ป Web & Coding Help

Generate, debug, and explain HTML, CSS, or JavaScript. ChatGPT can produce responsive LibGuides code blocks and comment each section for learning.

๐ŸŽ“ Training & Onboarding

Create interactive tutorials, orientation checklists, or training guides. ChatGPT can draft exercises, quizzes, and instructions for new team members.

โ™ฟ Accessibility

Ensure digital content meets accessibility standards. ChatGPT explains color contrast, headings, ARIA roles, and offers quick checks for compliance.

โš™๏ธ Productivity & Automation

Automate repetitive tasks using ChatGPTโ€™s scripting and workflow guidance. Learn how to save time with macros, formulas, and reusable templates.

๐Ÿ”’ Security

Understand privacy, data safety, and ethical use of AI. ChatGPT can outline safe practices for storing files, sharing data, and managing permissions.

๐Ÿค Collaboration

Use ChatGPT to improve communication and documentation across teams. Generate meeting summaries, task checklists, and collaborative templates.

๐Ÿ“– Knowledge Base

Build searchable knowledge bases with ChatGPT. Learn how to organize institutional know-how into reusable guides and structured documentation.

๐Ÿ“š Digital Scholarship

Support digital projects and research data management. ChatGPT assists with metadata, citation formatting, and digital-humanities workflows.